2018 was a busy technological year for the BCPAO website. One of our main goals in 2018 was to move our website to a hardened, off-site facility to ensure availability even after extreme and catastrophic events such as hurricanes, fires, and large-scale power and communication outages. Our host vendor is well respected in the industry for providing strong security from both physical threats and increasingly-harsh cybersecurity threats. Their networks, as well as their buildings, are hardened against intrusion, with redundant systems in place to ensure website availability even under severe conditions. We completed this goal October 2018 with no significant interruption of website services. Our website continues to receive an "A" grade from an independent web security authority:
Since replacing our website with one designed to display well on virtually any size device, analytics show a continued increase in mobile and tablet users over our previous website:
January 2018: Desktop=77%, Mobile=15%, Tablet=8%January 2018: Desktop=70%, Mobile=22%, Tablet=8%
OurProperty Searchfeature, which includes property details, interactive maps, and links to deeds, plats, taxes, and other property-related information, continues to be the most visited page on our website with approximately three million views in 2019 through July accounting for 80% of all BCPAO website traffic1. Total page views in 2019 through July were close to four million. August 2018 peaked from the typical 350,000+/- monthly page views to 1.2 million page views, with our Property Search feature, again, accounting for most of our website traffic at 94%. This timeframe coincides with the mailing of Truth in Millage (TRIM) notices. We expect this increase to continue in August 2019. Our website handled this large increase in traffic without a hitch, and we expect it to handle it just as well going forward.
Each visitor to our website has individual needs and preferences. One of our goals going into 2019 was to continue to improve accessibility to an increasingly diverse audience using a variety of devices, screen sizes, browsers, languages, platforms, and assistive technology. Many of these ongoing changes are invisible to most visitors but important to those who need them. This website is designed with everyone in mind, including those with disabilities and accessibility preferences, and continues to evolve. Additional accessibility upgrades are scheduled for third-quarter 2019 with continuous improvement as standards and technology change.
Pleasewith your questions, concerns, and feedback about our website.
1Our Property Search page is designed to function as a modern Single Page Application (SPA). Essentially, this means that features such as tabs, maps, details, etc. update without reloading the entire page. As a result, all activity on the Property Search page counts as a single view even if the visitor conducted many property searches. This design speeds things up for a more enjoyable and productive website experience.