As we near the final quarter of 2021, the BCPAO website continues to receive an A+ security rating from Qualys SSL Labs, trusted experts in cyber security. When we released our website in 2016, we achieved an A-rating right away while many major institutions were struggling to maintain even a C.
In 2020, further enhancements increased our rating from a well-respected A to a top-ranked A+. Although no technology is capable of making any website or network 100% safe from cyber-attacks, BCPAO and our vendors place a very high priority on system security to help ensure a safe and enjoyable experience for all our website visitors.
An A+ security rating is neither easy nor permanent. As the cyber security landscape changes and cyber-attacks become stronger, so must the technology that defends against it. Achieving a balance between security and accessibility requires both vision and vigilance, and is a regular part of operations at the BCPAO.
On July 25, 2020, the International Association of Assessing Officers (IAAO) conferred on the Brevard County Property Appraiser’s Office (BCPAO)
the prestigious Certificate of Excellence in Assessment Administration. This rigorous, year-long program of detailed discovery and scrutinous
evaluation examined every area of the BCPAO, including valuation practices, customer service, technology, employee training, and other qualities that make
the BCPAO a best-in-class government office.
IAAO recognizes governmental units and individuals involved with assessment that integrate best practices in the workplace.
The Brevard County Property Appraiser’s Office (BCPAO) was awarded the prestigious 2019 Public Information Program Award from the International Association of Assessing Officers (IAAO) for this website.
This award is presented to an assessment jurisdiction that has developed and implemented an effective system for distributing information to taxpayers and other stakeholders ... Jurisdictions of all sizes, especially those with high quality websites and social media resources, are encouraged to submit nominations.
As technology advances, our website will advance along with it as we continually give our best to meet your needs and exceed your expectations. Our website is designed for everyone, and we appreciate your
2018 was a busy technological year for the BCPAO website. One of our main goals in 2018 was to move our website to a hardened, off-site facility to ensure availability even after extreme and catastrophic events such as hurricanes, fires, and large-scale power and communication outages. Our host vendor is well respected in the industry for providing strong security from both physical threats and increasingly harsh cybersecurity threats. Their networks, as well as their buildings, are hardened against intrusion, with redundant systems in place to ensure website availability even under severe conditions. We completed this goal October 2018 with no significant interruption of website services. Our website continues to receive an "A" grade from an independent web security authority:
Since replacing our website with one designed to display well on virtually any size device, analytics show a continued increase in mobile and tablet users over our previous website:
January 2018: Desktop=77%, Mobile=15%, Tablet=8%January 2018: Desktop=70%, Mobile=22%, Tablet=8%
OurProperty Searchfeature, which includes property details, interactive maps, and links to deeds, plats, taxes, and other property-related information, continues to be the most visited page on our website with approximately three million views in 2019 through July accounting for 80% of all BCPAO website traffic1. Total page views in 2019 through July were close to four million. August 2018 peaked from the typical 350,000+/- monthly page views to 1.2 million page views, with our Property Search feature, again, accounting for most of our website traffic at 94%. This timeframe coincides with the mailing of Truth in Millage (TRIM) notices. We expect this increase to continue in August 2019. Our website handled this large increase in traffic without a hitch, and we expect it to handle it just as well going forward.
Each visitor to our website has individual needs and preferences. One of our goals going into 2019 was to continue to improve accessibility to an increasingly diverse audience using a variety of devices, screen sizes, browsers, languages, platforms, and assistive technology. Many of these ongoing changes are invisible to most visitors but important to those who need them. This website is designed with everyone in mind, including those with disabilities and accessibility preferences, and continues to evolve. Additional accessibility upgrades are scheduled for third-quarter 2019 with continuous improvement as standards and technology change.
with your questions, concerns, and feedback about our website.
1Our Property Search page is designed to function as a modern Single Page Application (SPA). Essentially, this means that features such as tabs, maps, details, etc. update without reloading the entire page. As a result, all activity on the Property Search page counts as a single view even if the visitor conducted many property searches. This design speeds things up for a more enjoyable and productive website experience.
The first quarter of 2018 brought a few changes to the BCPAO website:
Changed the property search map buttons and tabs from Map-Picto-Google to MapView-EagleView-StreetView for clarity and consistency with existing Internet terms.
Added Map and Eagle buttons to property search results. one of these buttons opens a map in a new window.
Added 2018 sales layer to MapView.1
Added 2018 oblique and orthogonal imagery to EagleView application.
Made phone numbers accessible to mobile and desktop telecommunication software.2
Simplified the property search Extra Features options by grouping similar options.
Added option on the Property Search page to enter multiple zip codes (applicable only to properties that have a site address).
Compacted map layer options into a menu so that more of the map is visible, particularly on very small screens (cell phones).
Combined our contact and feedback options into a single, unified, dialog so that everything is in one place.
Added option to hide AutoComplete on the Property Search page.3
The first scheduled change for the second quarter of 2018 is updated aerial imagery for MapView.
As always, our goal is to provide you with a website with tools and information that make doing business with the Brevard County Property Appraiser’s office convenient and enjoyable. If you are struggling with any part of our website, or if you would like us to add features that benefit a wide range of our visitors, please
. Your feedback is very important to us!
1Sales typically take 4-8 weeks to process before they appear on our website; longer if there are complications with the legal documents supplied or other unusual circumstances causing delay. Sales on the map reflect the most recent sale/transfer in our records and may include more than one parcel per the conveying legal instrument and may not reflect market value.
2Clicking a phone number enables the device to call our office if the device has suitable telecommunication software installed.
3AutoComplete works similarly to Google, Bing, Yahoo, and other search pages by providing a list of possible valid options based on what is typed into the input box. Some visitors may prefer to copy-n-paste precise search criteria into an input box rather than type it, making AutoComplete unnecessary.
We retired our old website in the waning days of 2016, and our new website took its place. In 2017, we refined some features and added a few more. New features and refinements are scheduled for release throughout 2018 and include improved web map searches, simplified property search, 2018 aerial imagery, map all search results, map radius searches, and a few others.
As always, our goal is to provide you with a website that provides tools and information that make doing business with the Brevard County Property Appraiser’s office convenient and enjoyable. If you are struggling with any part of our website, or if you would like us to add features that benefit a wide range of our visitors, please
with your questions, concerns, and feedback about our website.. Your feedback is very important to us!
Old Website Retiring - New Website Evolving
As posted, our previous website is scheduled for retirement the last week of December 2016. Our new website is evolving and the December 2016 version includes all essential features to research, map, and print property information, file exemptions, research tangible personal property records, and much more. Some convenience features are in development and scheduled for inclusion in our next release in the first quarter of 2017, but all essential features are now fully functional. Please
with your feedback and suggestions, and to report any website issues.
Why the Change?
Technology moves faster than a Florida hurricane and one major goal of the Brevard County Property Appraiser is to provide you with a modern and enjoyable website experience in a financially-responsible way.
2014 marked the year when mobile devices (cell phones, tablets, etc.) exceeded desktop devices. One of our main goals with this new website is to significantly improve functionality and experience for users of small-screen devices while still providing an equally useful and enjoyable experience for users of large-screen devices.
There are technological reasons for building a new website as well. Much of the hardware used for our previous website is outdated, with parts becoming more difficult to find and costly to replace as they wear out. Much of the software is no longer supported and cannot be reliably upgraded on the old hardware. Some features of our previous website no longer function in modern browsers and cannot be repaired due to the vendor ending support of their retired products. There are also incompatibility issues between old website software and our new modern systems that would require significant resources to correct - and even then, only temporarily. There are many technological benefits to modernizing our website including more advanced security features that are not available with the old technology.
Rather than allow the old technology of our previous website to continue to limit our mobile users and to consume the limited resources entrusted to us, we built this new website to provide a modern website experience while also reducing overall maintenance costs. With the retirement of our previous website, we can focus more of our time and effort on new website features and refinements, making it continuously more relevant, efficient, and enjoyable to use.
is greatly appreciated, as it helps guide future development and correct problems quickly.
This website is under development and subject to change.
Welcome to our new website! Phase One is almost complete. We are releasing this website early to give you the opportunity to provide
that will help us to fine-tune development.
What is Phase One?
Our main goal with Phase One is to provide you with all essential functionality available in our previous website, but make it work better on small-screen devices, such as cell phones. Once we are confident that we have accomplished this, we will add new functionality made possible with new technology. Some features on this website will link back to our previous website until modernized versions of those features are available.
Why the change?
Technology moves faster than a Florida hurricane and one major goal of the Brevard County Property Appraiser's Office (BCPAO) is to provide you with a modern and enjoyable website experience in a financially-responsible way.
Feedback and website statistics clearly show that a multitude of people and organizations found our previous website to be a very valuable resource. Still, as popular as our previous website was, technology left it behind in many ways.
2014 marked the year when mobile devices (cell phones, tablets, etc.) exceeded desktop devices. One of our main goals with this new website is to significantly improve functionality and experience for users of small-screen devices while still providing an equally enjoyable experience for users of large-screen devices. As a unified responsive-design website, mobile users will not receive a reduced-feature 'mobile version' of our website. Page layout will change to accommodate the screen size, but the same tools and information will be available to everyone.
There are also technological reasons for building a new website. Much of the hardware used for the previous website is outdated, with parts becoming more difficult to find and costly to replace as they wear out. Much of the software is no longer supported and cannot be reliably upgraded on the old hardware. Some features of our previous website no longer function in modern browsers, and cannot be repaired due to the vendor ending support of their retired products. There are also incompatibility issues between old website software and our new modern systems that would require significant resources to correct - and even then, only temporarily. There are many technological benefits to modernizing our website including more advanced security features that are not available with the old technology.
Rather than allow the old technology of our previous website to continue to limit our mobile users and to consume the limited resources entrusted to us, we are building a new website that will provide a modern website experience while also reducing overall maintenance costs.
When will the previous website be retired?
Our previous website (BCPAO and Map2) will remain active until we are confident that all essential features of this new website are working correctly. Our target date for retiring our previous website is winter 2016. Notice was posted on our previous website about limited updates. The most current data available online is only available through this new website.
How much is this going to cost us?
Part of the decision to replace our previous website is long-term cost savings. As described above in the "Why the Change?" section, maintaining our previous websites is putting a drain on limited BCPAO resources. Retirement of our previous website makes economic sense.
Development of this new website is being done in-house by a very small staff of I.T. professionals who are also responsible for many other technologies expected from a best-in-class modern government office.
Our goal is to serve our community in a modern, convenient, and responsible way, and this new website will be a significant part of achieving that goal.
Thank you for your patience during this transition!
MOST INFORMATION YOU SEND US IS PUBLIC RECORD
Most information you send us is public record per Florida law. You may submit your concerns anonymously, but if you would like a response and prefer to keep your contact information private, please visit one of ourfour officesinstead of using this form.
While most information you send us is public record by law, Florida Statute119.071provides that certain records held in public trust are confidential and exempt from public inspection under specific conditions.
If you would like to apply for confidential status under Florida Statute119.071or if you have already been approved for confidential status and would like access to your confidential property records, please submit a REQUEST FORM which is subject to Florida Statute119.071provisions.
Brevard County Property Appraiser's Office (BCPAO)
BCPAO website content is informational only, and BCPAO provides no warranty and assumes no liability for its use, interpretation,
access, or availability. User assumes all risk. Other disclaimers apply.